Apex Capital Reserve Bank Inc., App Support

Welcome to the support page for the Apex Capital Reserve Bank Inc., app. We are dedicated to providing you with the assistance you need to make your banking experience as smooth and secure as possible. If you encounter any issues or have questions, we're here to help.

Contact Us For immediate assistance:

Submit a Support Ticket: 

Fill out the support form below with your query. We strive to respond to all inquiries promptly and efficiently.

Frequently Asked Questions

Creating and Accessing Your Account:

How do I create an account?

Download the Apex Capital Reserve Bank Inc., app and follow the on-screen instructions to sign up.

How do I log in to my account?

Launch the app and enter your registered email address and password to log in.

What if I forget my password?

Tap "Forgot Password?" on the login page and follow the prompts to reset it.

Trouble signing in?

Ensure your credentials are correct. If problems persist, contact our support team.

Managing Your Banking

How do I check my balance?

Log in to your account and view your balance on the dashboard.

How do I transfer funds?

Go to the 'Transfer' section to move money between accounts or to another payee.

How do I set up bill payments?

Navigate to 'Bill Pay' to add payees and schedule payments.

Security and Privacy

How do I report a lost or stolen card?

Immediately call our hotline or use the app to report and block your card.

How do I update my personal information?

Visit the 'Settings' tab in the app to update your contact details or other personal information.

Troubleshooting

The app is not working properly. What should I do?

Ensure you have the latest version of the app, or try restarting your device. If issues continue, contact support.

How do I report a bug?

Use the 'Report an Issue' feature in the app or contact our support team with details of the problem.

Closing Your Account

How do I close my account?

For account closure, please contact our customer service directly to ensure a secure and verified process.

We hope you find this information helpful. For any other concerns or feedback, please reach out to us through the provided contact methods. We are committed to continually improving your banking experience with Apex Capital Reserve Bank Inc.,